Security and Privacy Policy


My Bamboo Limited is committed to preserving the security and privacy of all visitors to our website and our customers.


With the new General Data Protection Regulation coming into effect from 25th May 2018 below is our privacy policy to understand how we respect, use and protect the information that you provide to us.

By placing an order on our website site, you consent to the collection, use and transfer of your information under the terms of this policy.


Information that we collect from you

When you join our experience and order products from My Bamboo Limited, you may be asked to provide certain information about yourself including your Name, Contact Details and Credit or Debit Card Information. We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.


Use of your information

Your information will enable us to provide you with access to our site and to supply you the goods and/or services you have requested. It will also enable us to correctly invoice you and contact you when necessary, concerning your order.

We will also use and analyse the information we collect so that we can administer, support, improve and develop our business model. Where you have consented, we may use your information to let you know about other products and services which we offer and may be of interest to you.

If you do not wish to receive marketing information from ourselves you can unsubscribe at any time or email on  to be removed from our mailing list.


Disclosure of your information

The information you provide to us will be held on our secure database in the UK and can only be accessed by ourselves for the purposes set out in this policy or for other purposes as approved by you.





A cookie is a bit like an internet user's ID card, which tells a web site when the user has visited or returned. Cookies are not computer programs, and can't read information saved on your hard drive. Furthermore, they cannot be used to disseminate viruses, or get a user's e-mail address book. They only contain and transfer to the web site as much information as the users themselves have disclosed to our site. Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping basket or to remember the user's preferences or registration details for a future visit. The My Bamboo website uses cookies to allow customers to move from one part of the web site to another without having to login repeatedly.

You can find more information on this subject at The Directive places an obligation on web sites to make users aware that they can set their computers to reject cookies. You will also find the instructions on how to do this at However, you should be aware that the My Bamboo website in common with many other shopping web sites will not work without cookies.


Security & Data Retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.


Accessing and updating

You are entitled to see the information held about you, you can also amend any information through your ‘My Account’ option on our website. Alternatively, you can ask us to make any necessary changes to ensure that information held is accurate and kept up to date. If you wish to do this, please contact us.


Changes to our privacy policy

Any changes to our privacy policy will be posted onto the site and, where appropriate, through e-mail notification to our registered customers.


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